Enterprise Applications Manager
Job Description
Job Description
fairlife, LLC is a Chicago-based nutrition company that creates great-tasting, nutrition-rich and dairy products to nourish consumers.
With over $3B in annual retail sales, fairlife's portfolio of delicious, lactose-free, real dairy products includes: fairlife® ultra-filtered milk ; Core Power® High Protein Shakes, a sports nutrition drink to support post-workout recovery; fairlife® nutrition plan™ , a nutrition shake to support the journey to better health.
A wholly owned subsidiary of The Coca-Cola company, fairlife, LLC has been recognized by both Fast Company and Nielsen for its industry leading innovation.
To learn more about fairlife and its complete line of products, please visit fairlife.com.
job purpose : The Enterprise Applications Manager is responsible for the management and support of a portfolio of enterprise systems that drive our transactional business operations. This individual will have an extensive understanding of core CPG-related business processes and enabling technologies (ERP, CRM, MES, etc.), excellent project management acumen, and a proven internal and external customer service track record. Overall responsibilities include configuration, support, maintenance, and enhancements to our enterprise systems while driving adoption & providing a world class end user experience. This role will manage a team of analysts.
responsibilities:
- Work closely with IT and business leadership to own and evolve the enterprise applications roadmap, ensuring alignment with business strategy, technology trends, and scalability needs.
- Establish partnerships with key business stakeholders and leaders to identify, prioritize, plan, and execute enhancements and solutions that drive operational capability, scale, and efficiency.
- Coordinate on major projects and initiatives with peer managers in IT Support, Operations, and Security teams.
- Manage operating and systems investment budgets; plan and forecast future needs; identify opportunities to create value through IT and innovative technologies.
- Provide technical subject matter expertise, analysis, and best practice recommendations across multiple enterprise application domains including ERP, CRM, QMS, and others.
- Ensure current and future state enterprise application architecture and documentation are aligned with both business and IT needs and priorities.
- Oversee relationships with Managed Service Providers (MSPs), ensuring SLAs are met, performance is tracked, and services align with business needs.
- Analyze, prepare, and present technical solutions, cost/benefit analyses, and project updates to cross-functional teams and leadership.
- Ensure ERP processes and configurations comply with internal controls, audit requirements, and regulatory standards (e.g., SOX, FDA, etc.).
- Collaborate with data owners to ensure ERP data integrity, master data management, and alignment with enterprise data governance policies.
- Lead organizational change management efforts to ensure successful adoption of new ERP capabilities, including training, communication, and stakeholder engagement.
- Establish and direct change management, incident management, help desk, and other core ITSM processes for the enterprise systems portfolio.
skills/qualifications required:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Accounting, or a related field.
- Experience implementing and/or managing company-wide ERP systems, preferably D365 F&O, including Financial, Purchase to Pay, Order to Cash, CMMS, Manufacturing, and Warehousing modules.
- Familiarity with IT general controls (ITGCs), audit processes, and compliance frameworks (e.g., SOX, GxP).
- Experience with Agile, Scrum, or hybrid project delivery methodologies; familiarity with tools such as Azure DevOps or Jira.
- Relevant certifications such as PMP, ITIL, or Microsoft Dynamics 365 certifications are a plus.
At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.
- Comprehensive medical, dental, and vision coverage, effective day one!
- Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
- Paid Time Off to recharge and support work-life balance
- Paid parental leave & adoption assistance (up to $10,000)
- Parental support & family care benefits, including childcare resources and lactation support
- 401(k) to support retirement planning with up to 9% in employer match
- Wellness reimbursement (up to $500 for qualified wellbeing expenses)
- Employee Assistance Program (EAP) for emotional wellbeing and work-life support
- Company-paid life insurance and short-term disability
- Employer HSA funding (for HDHP participants)
- Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
- Learning & development programs to unlock your full potential
- Rewards & recognition, matching gifts, free product, and Business Resource Groups
fairlife's nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.
position location: Coopersville, MI, Chicago, IL, Webster NY, Goodyear, AZ
reports to : Enterprise Applications Director
travel requirements: 10%
exempt/nonexempt: Exempt
*Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.
Base pay range:
$125,000—$145,000 USD
fairlife, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors.
In addition to its nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email [email protected] .
For Recruitment Agencies At fairlife, we manage the majority of our hiring internally through our dedicated Talent Acquisition team, which is actively engaged in direct candidate sourcing. Most of our roles are filled through applications submitted via our careers site or through direct outreach by our team.
As our recruitment is primarily handled in-house, we work only occasionally with external agencies, and only those on our existing, pre-approved vendor list. At this time, we are not reviewing or expanding that list.
Unsolicited resumes or submissions from external agencies not authorized by our Talent Acquisition team will be considered direct candidate applications. As such, fairlife will not assume responsibility for any placement fees associated with these submissions.
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