Technical Service Representative I
- Access to best-in-class resources, tools, and technology
- Opportunity for a long term, advanced career path
- A culture that values safety first, including training and personal protection
- Comprehensive benefits package that includes medical, dental, vision, 401(k) with company matching and more!
- Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
- Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
- Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
- Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts.
- Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
- Possible travel within assigned sales territory 10%
- High school diploma or equivalent
- Must have a valid Driver's License and acceptable Motor Vehicle Record
- Must be 21 years of age or older to operate a company vehicle
- 1 years of successful technical service or field sales support experience
- No immigration sponsorship offered
- Associate's Degree or Trade School Certification
- 2+ years of successful technical service or field sales support experience
- Must have a strong mechanical aptitude
- Water treatment or specialty chemical industry experience
- Working knowledge of boilers, cooling towers, and wastewater treatment systems
- Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems)
- History of working in a field that required autonomy and self-motivation
- Prior experience that demonstrates a strong work ethic and ability to multi-task
- Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high.
- Role is deemed safety-sensitive and may be subject to employer or customer drug testing.
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