Case Worker- Health Educator
- Community Health and Research Center (various departments)
- Provide advocacy, culturally appropriate health education and information regarding assigned program objectives to clients and communities
- Providing care coordination, case management, and system navigation activities (assuring access to care)
- Building individual and community capacity (teaching those served how to manage their own health needs)
- Implementing individual and community assessments to determine needs and/or identify risks
- Conducting outreach (home visiting to provide education, assessment, and social support)
- Document all services in compliance with the agency’s quality assurance plan
- Report on program progress at required intervals per funding guidelines
- Create educational/program marketing materials targeted toward assigned program including newsletters, Facebook and websites
- Participate in analytical analysis of the program and identification of participant characteristics
- Organize activities and/or fundraising events in support of program objectives
- Maintain agency confidentiality and client’s privacy
- Maintain currency regarding services provided to clients
- Follow the funding sources requirements and CARF standards applicable to the services provided
- Facilitates delivery of ACCESS Diabetes Prevention Program, provides support, service (e.g., taking blood pressure, diabetic foot care, etc) and guidance to program participants, and maintains fidelity to the curriculum
- Provide a cultural bridge among individuals, communities, and health and social service systems (act as bridge between providers and patients)
- May travel to community locations for program delivery and/or deliver program virtually
- May attend training events, meetings and conferences as needed to fulfill funding requirements
- May translate and interpret information for non-English speaking clients as needed
- May conduct presentations to audiences of various sizes and demographics
- May assist and enroll clients in programs, services and benefits offered and referring clients in need of other services outside the scope of the area
- Operate standard office equipment and use required software applications
- Perform other duties and responsibilities as assigned
- Community resources including social services agencies and crisis intervention providers
- Processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received
- Basic health and wellness, fitness principles, as well as healthy living behaviors is required
- Basic EMR functionality
- Communicate effectively, both orally and in writing
- Instructing others on how to do a task
- Operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
- Partner with other functional areas to accomplish objectives
- Organize and prioritize multiple tasks and meet deadlines
- Communicate effectively, both orally and in writing
- Speak and write in English. Ability to interpret, speak and write in Arabic, Spanish or other native language of the predominant service population is preferred
- Maintain confidentiality of agency and client information
- Minimum Degree Required:
- Associate degree
- Required Disciplines:
- Business, Marketing, Public Health, Social Work or Human Services based on assigned functional area
- At least two years of experience in sales, marketing, public health, social work, or human services. Some experience in group facilitation in person and using a video conferencing platform as well as experience in motivational interviewing and lifestyle change health coaching is preferred, or any equivalent combination of experience, education and/or training approved by Human Resources
- Licenses/Certifications Required at Date of Hire: If employed in the diabetes program a certification as Diabetes Prevention Lifestyle Coach or obtained within 3 months of hire
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